IndigoVision Control Center VMS

It depends on your software licence. IndigoLite is perfect for smaller systems, as it enables you to manage up to 40 devices. For medium-sized applications, IndigoPro allows management of up to 80 devices. For bigger security systems, IndigoUltra supports an unlimited number of devices.

Control Center is ONVIF conformant and as such supports a broad range of third party cameras, so you can make the most of your existing security system. See the full list here.

Control Center integrates with third party systems such as access control and intruder detection systems. The modules allow a flow of events between IndigoVision and the external system in a totally seamless fashion to deliver a fully integrated security solution. Third party events can trigger a wide range of actions within the IndigoVision system including starting recordings, displaying live video, moving PTZ cameras and sending notification emails. Some third party systems can also receive events from IndigoVision.See the full list here.

ONVIF is an open standard that enables you to integrate with previous third-party investments that adhere to this open platform standard. This means that Control Center can be used seamlessly with other ONVIF systems, so you don’t need to change your existing infrastructure.

You can check the Control Center datasheet for each Control Center Lite, Pro and Ultra, as well on the Control Center Matrix documentation. If you already have Control Center software client installed, you can check your Tier on the upper menu. Go to Help and select About Control Center. Click on the “Licensed Features” button and a pop-up screen will list the features and show a green checkmark next to those enabled on your Control Center software tier.

In Control Center, simply go to Help and then click About Control Center: You will be able to see the total device count and unused devices.

There is no individual licensing for the Control Center application. However, Control Center does require to be connected to a License Server with a valid Device Connection License to work.

The Control Center Install Guide comes bundled with the software suite. In the guide, please read the section titled “Control Center Front-End Application Installation”. It is also recommended to read the “Control Center Performance Guide” which can be found on our Partner Portal and website.

After installing the License Server application on your IndigoVision site, you will also have obtained the License Server Admin Guide. Please read pages 9-10 in the guide to go over how to request and apply your Indigovision licenses.

Check the Control Center Help, accessible via Control Center Help menu, use the F1 shortcut on Control Center software client or check our Shortcut guide.

You’ll find all the information you need in the Control Center Install Guide, bundled with our software package, on our partner portal and here. Look for section A – INDIGOVISION FIREWALL REQUIREMENTS

Control Center can export .ivi files that can be read by IndigoVision’s Incident Player and enables all Control Center Playback functionality as well digital signatures validation.
It can also export .mp4 that can be played on a third-party video player.

As an Administrator, go to Setup, Users Explorer, on the user properties, check the General tab for the “Account is disabled” option. A user won’t be able to login to Control Center if his account has been disabled and a message will be shown upon login asking the user to contact the Administrator. The user account can be enabled again by an Administrator.

Yes, you can enable the “Digital Profile Switching (DPS)” feature. When DPS is configured, then the appropriate “High Resolution” or “Low Resolution” profile is automatically chosen based on the camera resolution and the size of the video pane or video pane count.

Yes. You can enable it on Control Center on the Site or Camera properties, Live Video section, and change the “Connection” settings to “Multicast – RTP/UDP Multicast”. Do not forget to first enable multicast on the camera and set its multicast IP address accordingly.

This is an indication that the camera is not pointed to the correct NTP server address and needs to use the time information from the NVR.

Check if the Camera Onvif Profile is also supported by your Control Center version.
Check if the Camera and Control Center have their time synchronized, preferably using the same NTP Server.
Check if the Camera Onvif username and password have been configured correctly on Control Center.
Check if the Camera may have some security feature that could be blocking the connection. A feature such as “Replay attack protection” could be blocking the connection due to number of streams or timing out of sync.
Check if the Camera can support multi-streaming.
Check if the WS-Discovery port udp.3702 is not blocked between the Camera and Control Center.
If you require additional help, please email us at .

As an Administrator, go to Setup, Users Explorer, on the group or user properties; check the settings for “Stream limit”. It can be increased up to 100.

IndigoLite

IndigoPro

IndigoUltra